TV & Radio

Bruce Conway

103 North Main Street Webster MA 01570

904-566-6700 (cell)    bruceconway@live.com

EXPERIENCE

 Manufacturing & Distribution

*              Large and medium project management experience, 25 years.

*              Businesses experience with Hospitals, Wire, Cloths, Shoes, Sewing, Furniture, Trucking, Mattress.

*              Implement Macola Manufacturing, Distribution, Accounting systems.

*              Created SOP Standard Operation Procedures for all processing.

*              Create SOP in photo and video for training.

*              RCQA Regulatory Compliance & Quality Assurance.

*              IOS International Organization Standards, previously certified.

*              Inventory Created / Maintain Inventory system. Maintain Production Materials, 10,000 parts & foam.

*              Shipping ShipExec FedEx system. Ship 3 trailers a day.

*              DT Downtime Standards & operation.

*              PM Preventative Maintenance.

*              GENERAL Create Standardization, Communication, Efficiency, Accountability Tracking.

*              6S & 5G Six Sigma, Quality Management, Lean, Waste.

*              OSHA Maintain procedures for the company to comply with OSHA.

*              Security  Maintain Lockout machinery’s. Create & maintain machinery operation & repair procedures.

*              Payroll Quick Books

Accounting Manufacturing & Distribution Financial Modules

General Ledger--                Fixed Assets, Bank Book, Accounts Receivable, Order Entry, Accounts Payable, Purchase Order, Payroll, Time Costing, Time Clock, Cash Register, Wholesale, Credit Card Procession.

Manufacturing --                Bill of Materials, Standard Costing, Manufacturing Cost Accounting, Product

Project Management --     Adhere to Timelines, Quickly Identify Potential Delays Activity Tracker, Project Cost Accounting and Financial Reporting, Improve Cross Company Collaboration.

Distribution --                      Inventory Management, Order Entry, Purchase Order and Receiving, Advanced Distribution, Bar Coding Interface, EDI Interface

Quality Management--      Audit Processes, Data Integration, Dashboard Reporting Tool and Gauge Maintenance, Preventative Maintenance, Corrective Action, Training Tracking,

Human Resource--             Employee Self-Service, Recruitment and Hiring, Onboarding Absence and Time-off Management, Performance Appraisals, Exit Management, Training and Development

Customer Relationship--   Lead Management, Sales Team Management, Opportunity Management, Customized Portals, Customer Retention.

Desktop Technician

• Provide end user desktop support via ConnectWise Automate.
• Install, configure, operate, repair, maintain, troubleshoot, and diagnose workstations, servers, network hardware, network software, and other peripheral equipment.
• Install, maintain, and repair network cabling and other hardware for Windows 10 OS.
• Process client service requests in a timely fashion including identification, isolation, resolution, and follow up.
• Utilize remote login software to diagnosis and correct remote user issues.
• Provide on call support daily & after hours on a rotating basis.
• Image devices for clients including Tufts University logo.

Fiber Optic Technician

• Created network plans and installed fiber terminals, ariel and underground (B case, D case. 600 cases, OTE).
• Examined and replaced faulty fiber optic cables, as well as organize scheduled routine maintenance.
• Answered inbound customer calls responding to homes and business when services were down.
• Tested and troubleshot networking equipment and lines for signal strength.
• Understood resident's needs and provide them with personalized solutions.

• Kept property management informed from day-to-day activities.
• Monitored cameras on third shift, follow routine security log.

Concierge

• Understood resident's needs and provide them with personalized solutions.
• Kept property management informed from day-to-day activities.
• Monitored cameras on third shift, follow routine security log
•  

SKILLS

•      Computer Science        Office Management      Computer Literacy        Customer Service         Fiber splicing                     Cabling                        Network support           Telecommunication      LAN                            VPN                                 TCP/IP                         TCP

•      Operating systems        DNS                             Help Desk                    WAN

•      Active Directory           Windows 10                 Outlook/Exhange          DHCP

•      Microsoft Office           Payroll

SKILLS Building

·         Carpentry, Framing, Finishing

·         Electrical, Panels, Wiring

·         Plumbing

·         Painting

·         Kitchen Cupboards, Doors, Locks and much more.

SOFTWARE EXPERIENCE

NetAccess, Patient Charts, WebTop,  I-Hirm, Seimans, Meds Manager, Navicare, People Soft, Portal,       DameWare,  One Staff, Omega, Poseidon, Spok,  & other applications, Groupwise, Kronos, Stentor, HIS / SMS, Poseidon, IDX, Sodtmed / ESA 

Microsoft Complete Office,

Jeffco Fibres Inc 2020 to Current

SOP, RCQA, ISO, PM Manager, Six Sigma, QM (Mattress Manufacturing).

* Implement, maintain all systems & equipment, train staff.

* Create inventory PC system Access. Maintain 5000 production materials, 10,000 repair parts for 200 machines.

* Gathering information, from several sources, analyzing & summarizing to draw conclusions & decisions.

*  Provide support & problem resolution for staff, all operators, shipping, manufacturing, & inventory operation.
* Build and maintain successful relationships with service providers, dealers, and consumers.

* Processing Documentation, Gather Text, Visual, Collect Data, Notes, Pictures & Videos

*  Workflow to Improve process, Safety, QC & output

* Maintain LockOut system for machinery safety & repair.

* Shipping of 3 trailers a day with ShipEx Fedex.

* Admin   Review of approval & database

* Internal Audit, approval, photos & video & all reports

* Manufacturing Floor. Create all visual control systems, safety and for LOCK-OUT.

* Manufacturing floor supervision.

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